Last Chance Weekend! Check your BackerKit account
over 1 year ago
– Sat, Mar 25, 2023 at 05:14:15 AM
Happy Weekend Backers! The Great Hall Games team thanks you for your patience while we make sure all accounts/orders are accurate...and while we are working with BackerKit to make sure you get the best shipping rate possible. We know this Forge + Kickstarter campaign to raise funds for the videogame has worked a little differently than a typical pre-order directly from 4HM that many of you are used to - so THANK YOU for your support!!!
Please please please do a final check on your BackerKit account to make sure your order is accurate. PRO TIP: Use a desktop to check your order. For some reason, we've found that people checking their orders on mobile are not seeing their full order. For any order issue, please reach out to our Customer Care team asap at [email protected]. We are ready to help!
We plan to start shipping products very soon. This week you will receive an email from BackerKit notifying you when they will be charging cards for shipping and begin fulfillment. If you've checked your order and it's correct then you do not need to do anything else except wait for the goodness to show up. We reviewed the shipment this week and the figures look AMAZING!
If you are still having trouble getting into BackerKit use this survey recovery link: https://mythic-legions-tactics.backerkit.com/
If you want to sign up for a free BackerKit Backer account, you can at https://www.backerkit.com/backer_accounts/sign_up")
For any other Backer Kit issues reach out to: https://mythic-legions-tactics.backerkit.com/faq#contact-us
Thank you,
The Great Hall Games Team
BackerKit Account Update: Part 2
over 1 year ago
– Tue, Mar 21, 2023 at 10:02:12 AM
UPDATE FROM BACKERKIT:
Backers do not need to have BackerKit backer account to access their survey, if they lost their survey, please use the survey recovery link to retrieve it.
Link to survey recovery link: https://mythic-legions-tactics.backerkit.com/
If you want to sign up for a free BackerKit Backer account, you can at https://www.backerkit.com/backer_accounts/sign_up")
Your order should pop up.
For any other Backer Kit issues reach out to: https://mythic-legions-tactics.backerkit.com/faq#contact-us
Best regards,
Great Hall Game Studios
Backer Kit account help link and shipping update
over 1 year ago
– Mon, Mar 20, 2023 at 12:30:04 PM
Hello Backers,
Our Backer Kit rep has created this link to help with log-in issues. If you are having trouble logging in to your account, or you're receiving an "account not found" message, please use this link. Also, we've seen many backers using multiple email accounts so make sure you're using the right one you used when backing the campaign.
https://mythic-legions-tactics.backerkit.com/faq#contact-us
Also, we have not unlocked the pay-for-shipping option because Backer Kit defaulted to a single shipping rate which for some orders came out extremely high. We are working with them to revise these rates. Please stay tuned.
Backer Kit Login Update - Please read
over 1 year ago
– Mon, Mar 20, 2023 at 08:01:34 AM
Hi All. We see there's an issue with logging into accounts at backerkit.com. Please hold tight as we work through this issue. We will send a communication to advise when this is resolved and you can go in and access your account/orders.
Remember all inquiries should go to [email protected] so we have everything in 1 place. Thank you for your understanding while we get this system online.
It's GO TIME! The WOA wave is HERE!
over 1 year ago
– Sun, Mar 19, 2023 at 05:58:29 PM
Exciting news, dear backers! War is upon us!
The War of the Aetherblade wave is getting ready to ship! So it's time to log into Backer Kit and confirm your order AND that your shipping address is correct.
IMPORTANT! To ensure a smooth delivery, please follow these simple steps:
1) Log in to your Backer Kit account (we've created one for everyone!). If you're a first-time user of Backer Kit, simply enter your email and reset your password to access your account.
2) Confirm the product you ordered is listed correctly. If you have an issue, please email us immediately at [email protected]. This is the LAST CHANCE to fix any issues.
3) Confirm or update your address in your Backer Kit Account
4) Pay for your shipping. Backer Kit will charge all accounts for shipping by the end of the week so please please please log in and confirm ASAP.
ALSO IMPORTANT: Please check your spam folder to make sure you received the survey email we sent previously. If you never filled out a survey to choose your pledge rewards, check your email or spam folder. We don't want anyone to miss out! This will be your FINAL chance to claim your product.
For any customer service questions or concerns, feel free to reach out to us at [email protected]. We're here to help!
Thank you once again for your support, and we can't wait for you to receive your amazing product!
#ShippingSoon #BackerKit #MythicLegionsTactics
